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Assuring after Market Product Life

Assuring the After Market Product Life Cycle at Bob Johnson's Computer

Where We Source Our Products from:

  • Clients who are updating or upgrading existing equipment
  • Trusted volume suppliers with credibility in the quality of products they provide.
  • Suppliers cannot be wholesalers of huge mixed lots of unproven product from unknown sources.

Our Purchase Criteria:

  • Products can be no more than 3 years old and in good working condition.
  • Units must be upgradable to the most recent and accepted operating system.
  • If not an existing client, vendor must show confidence by taking an equity position in inventory.

Process for Reconditioning:

  • Product received, inspected for usefulness and demonstrate an attractive appearce.
  • Units are examined by trained technicians to diagnose any problem areas.
  • Rigorous six point testing to ensure all components work properly.
  • Updated software is installed - Openoffice, Virus protection, remote diagnostics
  • When appropriate, units are disassembled and the parts are used for spares or to build good units.
  • Units are cleaned, polished, inventoried and listed on the appropriate pages of our website.

After Sale Support / Actions

  • Product has earned inclusion in our Limited liftetime warranty program.
  • No charge annual updates and periodic product optimization at our site in Smyrna, Delaware.

BJCSI - Affordable IT Solutions to Business Challenges

Bob Johnson's Computer Stuff Inc, 32 Artisan Drive, Smryna DE 19977 | 302-659-2727 | 877-202-7788 | Fax: 302-659-2730

Authorized Microsoft registered Refurbisher 



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